Our Managed Services offerings, have various levels of support and features. some of the included features are System Monitoring, Managed Antivirus, Application Control, File Level Backups, Patch Management, 3rd party patching and password management. All Support is included in our pricing breakdown. so you get the above mentioned features along with support calls built into the pricing.
We charge a monthly rate based on a per pc/user monthly or yearly setup. Please contact us for our current pricing.